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Updated Jun 9, 2026

Deep Persona Test Report

Generated: 2026-05-05 13:38:33

Persona

Alice (with mum reporting) - Female, age 5 (alice_5 / olly-female-5)

Alice is a 5-year-old in reception. Mum (Sarah) is reporting on her behalf. Family lives in a flat in Edinburgh. It's a Tuesday evening, roughly 7pm. Alice has been off school today.

Voice: Sarah (the mum) is mildly worried but level-headed. She gives concrete details in a couple of sentences. She uses lay language ('her ear hurts' not 'otalgia'). Slightly apologetic for bothering the service.

Baseline:

  • chronic_conditions: ['mild eczema, otherwise healthy']
  • regular_meds: ['nothing regular']
  • allergies: ['nothing known']
  • vaccinations: fully up to date

Current presentation

My 5-year-old has been complaining her right ear hurts since this afternoon. She has a slight temperature.

onset: Started after swimming yesterday, worsened today.

severity: Maybe 4 out of 10 - she's whiny but eating and drinking.

associated_symptoms:

  • Slight runny nose for 3 days.
  • Temperature is 37.9°C.
  • She's been pulling at the ear.

DOES_NOT_HAVE:

  • no rash anywhere
  • no neck stiffness
  • no vomiting
  • no discharge from the ear
  • no breathing difficulty
  • she's still drinking and weeing normally
  • no febrile convulsion

Expected band: self-care, pharmacy, gp, 111 Should NOT route to: 999, ambulance

Outcome

Judgement: PASSFinal urgency: self-careFinal disposition: Get help nowTurns: 5 • Wall time: 47.2s

Transcript

Turn 1 (11370 ms, status 200)

Patient: My 5-year-old has been complaining her right ear hurts since this afternoon. She has a slight temperature. (rationale: No ear discharge present, but a slight temperature is also a symptom.)

Olly: I'm sorry to hear your daughter's ear is hurting. To make sure I ask the right questions, is the pain her main problem, or is there also any fluid or wax coming out of her ear?

  1. Just the ear pain
  2. Fluid or wax coming from the ear
  3. A high temperature with no other symptoms
  4. I'd rather speak to someone

Turn 2 (8011 ms, status 200)

Patient: Just the ear pain. It's mostly her ear hurting, though she does have a slight temperature as well - it's 37.9°C. (rationale: Alice's pain is moderate and she's still able to eat and drink.)

Olly: That's helpful, thank you. Is the pain stopping her from doing her usual daily activities, like playing or watching TV?

  1. Yes, she's stopped doing everything she usually does
  2. She seems ill, but can still do some things
  3. No, she's well enough to do most things
  4. I'd rather speak to someone

Turn 3 (6728 ms, status 200)

Patient: She seems ill, but can still do some things. She's definitely whiny and not herself, but she is still eating and drinking normally which is a relief. (rationale: The brief does not mention an object in the ear, and the onset after swimming is a relevant detail.)

Olly: It's good that she's still eating and drinking. Is there an object or anything else stuck in her ear?

  1. Yes
  2. I'm not sure
  3. No
  4. I'd rather speak to someone

Turn 4 (4940 ms, status 200)

Patient: No. No, I don't think so. She did go swimming yesterday, so I wondered if that might have something to do with it. (rationale: Alice does not have new hearing loss or non-stop ringing in her ears.)

Olly: I understand. Since the earache started, has she had any new hearing loss or any non-stop ringing in her ears?

  1. New deafness or hearing loss
  2. Non-stop ringing in the ears
  3. I'm not sure
  4. No
  5. I'd rather speak to someone

Turn 5 (9408 ms, status 200)

Patient: No. No, she hasn't mentioned anything like that. Just that her ear hurts.

Olly: Get help now

It sounds like your daughter has a simple earache, which can often be managed at home. You can give her children's paracetamol or ibuprofen to help with the pain and her temperature (always follow the instructions on the packet).

Most earaches get better on their own within a few days. Do not try to put anything into her ear, like cotton buds or oil, as this can make things worse.

What to look out for: You should seek further medical advice if:

  • She develops a very high temperature or feels hot to the touch on her back or chest.
  • She starts vomiting or seems much mor

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