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Updated Aug 18, 2026

Book excerpts

Cited passages from the insurance books, highlighted on the page they come from. Each card links into the PDF at the exact page. Regenerated by scripts/gen-book-excerpts.py, which fails the build if a quote no longer matches its page - citations cannot go stale. CII copyright - internal use only.

Cooling-off period - ICOBS

IF1 - Insurance, legal and regulatory, p.214 · open in the book ↗

the right to a cooling-off period of 14 days for most general insurance contracts

The statutory basis for the plan's cooling_off_days: 14. The text also notes insurers may charge for services already provided on cancellation.

Cooling-off period - ICOBS - IF1 page 214

Excess / deductible - member cost-share

IF7 - Healthcare insurance products, p.72 · open in the book ↗

most healthcare insurers offer customers the option of an excess (sometimes called a deductible) on their policy

The industry shape of member cost-sharing. Olly's per-session contribution is the same premium-reducing device, applied per benefit instead of per policy.

Excess / deductible - member cost-share - IF7 page 72

Stated annual limits per benefit

IF7 - Healthcare insurance products, p.64 · open in the book ↗

usually up to a stated annual limit

Per-benefit annual money caps are standard PMI practice - the catalogue's annual_limit encodes this.

Stated annual limits per benefit - IF7 page 64

PMI contracts are annually renewable

IF7 - Healthcare insurance products, p.30 · open in the book ↗

typically on a rolling monthly or an annually renewable basis

Why the policy term (not the policy) anchors adjudication and accumulators reset at renewal.

PMI contracts are annually renewable - IF7 page 30

The renewal notice

IF2 - General insurance business, p.186 · open in the book ↗

The standard renewal procedure involves the insurer issuing a renewal notice

The industry-standard renewal mechanic behind term.renewal_notice.

The renewal notice - IF2 page 186

Pre-existing conditions - PECE, moratorium, full medical underwriting

IF7 - Healthcare insurance products, p.8 · open in the book ↗

moratorium, full medical underwriting

PMI's standard approaches to pre-existing conditions. Olly's assessed_at_claim basis is the moratorium-style approach.

Pre-existing conditions - PECE, moratorium, full medical underwriting - IF7 page 8

Insurable interest - who can hold the policy

W01 - Award in General Insurance, p.84 · open in the book ↗

only those who have an insurable interest can recover on the insurance contract

The legal frame behind the party-role vocabulary (INSURED, BENEFICIARY): a party's relationship to the risk is what entitles them to recover.

Insurable interest - who can hold the policy - W01 page 84

Employer-paid PMI - P11D benefit-in-kind

IF7 - Healthcare insurance products, p.31 · open in the book ↗

Where an employer pays the premium (either in full or in part) for healthcare insurance for an employee, the employee is subject to income tax on the employer's part of the premium as a (P11D) benefit-in-kind

Employer-paid healthcare is a recognised PMI segment with tax mechanics of its own - the commercial reality the scheme models, and a fact billing meets at payroll integration.

Employer-paid PMI - P11D benefit-in-kind - IF7 page 31

The policy schedule shows the limits

IF2 - General insurance business, p.51 · open in the book ↗

The schedule attached to the policy will usually show the applicable limits

Industry practice: the personalised schedule carries the limits. Olly's catalogue-to-Benefit-Schedule rendering is this convention, generated from data.

The policy schedule shows the limits - IF2 page 51

Provider networks - why insurers run them

IF7 - Healthcare insurance products, p.146 · open in the book ↗

insurers have developed hospital networks, i.e. a list of hospitals with which the insurer has contracts

The industry mechanic behind network_status: a curated provider list is the insurer's cost and quality lever, which is why network membership is a first-class, gated state rather than a directory attribute.

Provider networks - why insurers run them - IF7 page 146

Acceptance puts the contract in force

IF2 - General insurance business, p.148 · open in the book ↗

the contract will be in force from the effective date that has been agreed

The industry mechanic behind quote ACCEPTED -> policy: acceptance is what puts cover in force; the policy document is evidence, not the contract itself. Flow-0's quote-less issuance leans on the same principle.

Acceptance puts the contract in force - IF2 page 148

Mid-term alteration and endorsement

IF1 - Insurance, legal and regulatory, p.121 · open in the book ↗

During the term of a general (non-life) policy, it may be necessary to change the terms of the policy. The insured may wish to increase the sum insured, change the description of the property or add another driver to a motor policy.

The industry frame for the transaction ledger: mid-term change is normal and arrives as an endorsement - which is exactly what a policy_transactions row is.

Mid-term alteration and endorsement - IF1 page 121

GDPR - the right to erasure

IF2 - General insurance business, p.260 · open in the book ↗

the right to erasure (i.e. request that their personal data be deleted and not disseminated further)

The statutory right behind consent.deletion_requests. The service models the request lifecycle (PENDING/PROCESSING/COMPLETED/FAILED with bounded retries); the erasure execution itself is still consent-local.

GDPR - the right to erasure - IF2 page 260

The premium is the consideration

IF2 - General insurance business, p.160 · open in the book ↗

A premium is the amount paid to an insurer in consideration of the insurer agreeing to cover the risk

The contractual frame for billing.charges: a PREMIUM charge row is this consideration made a first-class record - who owes it, for whom, for which month.

The premium is the consideration - IF2 page 160

Claims: the insurer's shop window

IF4 - Insurance claims handling process, p.18 · open in the book ↗

The claims department can be seen as the ‘shop window’ of the insurance company

Why the claim trail is first-class: claims are where the insurer is judged, however competitive the premium. Grounds claim_events being written in the same transaction as every status change.

Claims: the insurer's shop window - IF4 page 18

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